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What To Do When A Brand You Rely On Is Going Out Of Business- Roxy Shoes

Writer: Annie KrollAnnie Kroll
Black Roxy slip-on sneaker.

For those of you who have been reading for a while, I have recommended Roxy Bayshore shoes for people with foot pain due to the memory foam sole. Unfortunately for me, they are going out of business as Roxy and its sister brands are closing in the United States. I have been able to buy a bunch of shoes for a discount, but once those are gone, I will not be able to get those shoes again. This week, I want to talk about how hard it is to find a replacement brand when one you like goes out of business.

 

When I was a kid, the play set my transitional item was included in stopped being made. My mom had to spring into action and buy as many sets as she could because my anxiety would be through the roof if I could no longer have my transitional item. For those who don't know, a transitional item is an item that brings comfort and security to an autistic person and is typically brought everywhere. Luckily, my mom was able to purchase enough of my transitional items so that I never knew I was at risk of not having it again.


Now, the same thing is happening to me with shoes. I have had a hard time buying shoes for as long as I can remember. Finding shoes that don't compress my feet, hurt the arches of my feet, have soft soles, and are still cute is a complex process. My feet hurt in most shoes, with about three exceptions: Uggs, Brookes, and Roxys. Having shoes that don't hurt my feet allows me to walk farther distances because some of my pain is reduced. When I am looking for a new shoe, it feels like a multi-day process, where I have to go to multiple stores, try on shoes, and then quit once my feet hurt too much to be able to access shoes easily. Then, I go to another shoe store and start the process all over again.


Unfortunately, businesses go bankrupt or close down, and there isn't a whole lot the consumer can do about it. I want to give a couple of suggestions if this happens to you:


1: Keep up with brands you support. The only reason I knew my shoes stopped being made was because my mom happened to see an article about it. Keeping up with the brand, mostly for product supply reasons, can help you make sure that you can grab everything you need. I got lucky that the shoes went on sale from $50 to $15, so that made stocking up a lot easier.


2: Email customer service if needed. With the Roxy shoes, I was able to buy what they had, but there have been times, such as with my transitional item, when my mom needed to email the brand to try to get replacements. An email asking can't hurt.


3: Plan for a switch before it is too late. Even though I have a lot of replacement shoes now, I know that I need time to find replacement shoes before I completely run out. I don't want to find myself in a crisis situation if I can help it. This will be a process I am not looking forward to, but maybe one day there will be a shoe that is just as comfortable (I really hope).


Thank you for reading about what to do when a brand you rely on goes out of business. If you have any questions or comments, please comment on the blog, reach out at @Anniekrollblog on Instagram or Facebook, or email me at Anniekrollblog@gmail.com. I hope to see you next week!

 
 
 

1 Comment


Kristen
Mar 02

I’m trying to remember and I wonder if your transitional item was the little plastic kitty?

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